Privacy Policy

Last updated: February 2023

Introduction

At Zeyar® Highlighters, Paint Marker, Permanent Markers, we respect the privacy of our users and recognize the importance of protecting your personal information. This privacy policy describes how we collect, use, and share information about you when you visit our website zeyar.shop or interact with us.

Please read this policy carefully to understand our practices regarding your personal data. By accessing or using our services, you agree to the terms of this privacy policy. If you do not agree to this policy, please do not access or use our services.

Information We Collect

We only collect information that is necessary, relevant, and adequate to provide you with our services. The types of information we may collect include:

Contact information such as your name, email address, postal address, and phone number when you create an account, make purchases, contact us via email or other channels, or participate in surveys, contests, or promotional activities.
Payment information such as your payment card number, security code, and billing address when you make purchases from us. This data is processed securely by our payment partners and not stored on our servers after transactions are completed.
Order information such as the items purchased, date and time of purchase, shipping address, and other order details when you make purchases from us.
Usage information such as your IP address, browser type, operating system, referral URLs, device information, pages visited, search terms, and clicks/taps when you interact with our website. This data helps us analyze traffic, understand user behavior, and improve our services.
Communications such as email, chat logs, call recordings (where permitted), and social media interactions when you contact us or participate in discussions on our social media pages.
Cookies and tracking technologies such as pixels, web beacons, local storage, and SDKs to recognize you, remember your preferences, and provide relevant advertising when you browse our website. You can control these in your browser settings.

How We Use Information

We use the information we collect for the following purposes:

To provide our products and services to you, process orders, and fulfill our obligations under applicable terms of service, returns, and warranty policies.
To send you important account, purchase, and subscription information such as order confirmations, invoices, technical notices, updates, security alerts, and account notifications. These communications are part of our service and you cannot opt out of them.
To send you marketing communications such as newsletters, surveys, offers, and other updates about our products and services, subject to your communication preferences. You can opt out of these non-essential communications at any time.
To analyze how our services are used so we can improve them and ensure they function properly.
To personalize your experience on our website by presenting products and offers tailored to you.
To allow you to participate in contests, sweepstakes, promotions, and surveys.
To investigate suspicious activity and violations of our terms, enforce our policies, and protect the security of our systems and users.
To comply with legal and regulatory obligations such as copyright notices, tax reporting, audit requirements, fraud monitoring, and other legal duties.

We only process your personal data for the minimum period necessary or for as long as required by law. We will delete your data if you close your account unless we need to keep it for legitimate business or legal purposes.

Sharing And Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

With third party service providers under contract who help us operate our business such as payment processors, shipping agents, marketing providers, and customer support vendors. We only share information required for them to perform these tasks and ensure they meet our privacy standards.
When required by law, such as to comply with a subpoena, bankruptcy proceedings, court order, or other legal obligations.
During negotiations for a sale or acquisition of our company, its assets, brands, or products/services.
To protect the rights, safety, and security of our company, users, or the public from harm, theft, misuse of our website or services, or criminal activity.
With your consent or at your request/direction.

We do not sell personal data to third parties for marketing or advertising. We may share aggregated non-personally identifying data with third parties for analysis, demographic profiling, and other similar purposes.

Your Choices And Rights

You have the following data protection rights when using our services:

You can access your personal data held by us and receive copies of this information. This allows you to receive confirmation that your data is being processed and gives you insight into how it is handled.
You have the right to correct any incomplete or inaccurate personal data we hold about you.
You have the right to deletion of your personal data when there is no compelling reason for its continued processing or you withdraw consent. You can also request that we delete your data if we have unlawfully processed it.
You can object to processing of your personal data where we rely on a legitimate interest or public interest as our basis. In such cases we will cease processing unless there are compelling legitimate grounds for the processing which override your rights and interests. You can object to direct marketing at any time.
You have the right to restrict processing of your personal data if (i) you contest its accuracy and verification is pending; (ii) we no longer need it but you require us to keep it for legal claims; (iii) you have objected to our legitimate interest basis for processing; or (iv) we have unlawfully processed your data.
You have the right to data portability which means we will provide an export of your data that we hold so you can reuse it across different services.
You have the right to opt out of automated decision making including profiling which has a legal or significant effect on you as an individual. We currently do not carry out any automated decision making.
You can withdraw your consent at any time when our processing relies on your consent as the legal basis. This will not affect past processing.

To make a request regarding your personal data please contact us via email at [email protected] or write to us at: Zeyar® Highlighters, Paint Marker, Permanent Markers Privacy Team, 123 Main St, Anytown, CA 12345. We will respond within 30 days of receiving your request as required by law.

International Data Transfers

We are a global company and your personal data may be transferred internationally throughout our locations, services providers, and affiliates. Wherever possible, we ensure suitable safeguards are in place to protect your data as required by applicable laws. Certain countries outside the European Economic Area are recognized by the European Commission as providing adequate data protection standards. For transfers from the EEA to other countries, we have put in place appropriate measures such as standard contractual clauses adopted by the European Commission to protect your data. You can obtain a copy of these safeguards by contacting us.

Data Retention

We retain your personal data for the minimum period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide services to you.
Whether there is a legal obligation to which we are subject, such as retaining invoices for tax and accounting purposes.
Whether retention is advisable considering our legal position, such as for statutes of limitation, litigation, or regulatory investigations.

Security And Storage

We are committed to protecting your personal data from unauthorized access, alteration, disclosure, or destruction. We take reasonable and appropriate technical and organizational security measures to protect your data on our systems. Access to your personal data is limited to authorized employees who need it to perform their job functions. Despite our safeguards, no security method is 100% effective, and we cannot guarantee absolute security of your data.

Cookies And Tracking Technologies

We utilize cookies to provide our services and enhance your user experience. Cookies are small text files stored on your device that track user behavior and preferences. We use cookies for purposes like:

Keeping you logged in during visits and enabling you to use website features.
Collecting analytics to understand how our website performs and how users interact with it so we can make improvements.
Storing preferences you have selected for searches, language, location, etc to provide a customized experience.
Providing relevant content and targeted ads based on your interests and browsing history on our website and other sites.

You can control how we use cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use our website features efficiently.

We also allow third party services to place cookies and use tracking technologies like pixels and web beacons on our website. These services help us provide analytics, customized ads, social media features, and more. The third parties use tracking technologies to collect user data about browsing activities. This data may be shared with other organizations outside of our control. Your use of third party services is governed by their privacy policies and terms. You can control how they use your data by adjusting your privacy settings on their platforms.

Third Party Links And Services

Our website may contain links to websites operated by third party companies including social media platforms. These links are provided as a convenience to allow easy access to external resources and information that may be useful or interesting. Using third party services usually requires you to disclose your personal data to them. We do not control the privacy practices of these websites and are not responsible for how these platforms treat your data. Please check the privacy policies of all third party websites before submitting your data.

Children’s Privacy

Our website and services are not designed for children under the age of 13. We do not intentionally collect personal data from children or target them with our platforms. If you believe we may have collected information of a child under 13 without parental consent, please contact us immediately so we can take appropriate action.

California Privacy Rights

The California Consumer Privacy Act provides residents of California with the following additional rights regarding their personal data:

The right to request details about what personal data we collect, use, and share.
The right to request deletion of their personal data.
The right to opt out of sale of personal data, if applicable.
The right to non-discrimination for exercising these rights.

If you are a California resident, you may exercise these rights using the contact details provided in this policy.

Changes To This Policy

We may occasionally update this privacy policy to comply with legal requirements and reflect improvements or changes to our services. When we update the policy, we will revise the ‘Last Updated’ date shown at the top. We recommend that you periodically review this page for the latest information on our privacy practices. Your continued use of our services after a revised privacy policy has been posted constitutes your acceptance of its terms.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at [email protected]. We will respond to all requests in line with applicable data protection laws.